Terms & Conditions

1Agreement

These Terms govern your installation and use of the “User Offboarding” managed package (“the App”) provided free of charge by BriteSolve (“Provider”). By installing or using the App, you (“Customer”) agree to these Terms. If you do not agree, do not install or use the App.

2License Grant

Provider grants Customer a non-exclusive, non-transferable, revocable, royalty-free license to install and use the App within Customer's licensed Salesforce org(s), solely for Customer's internal business purposes, subject to these Terms.

3Restrictions

Customer shall not: (a) reverse engineer, decompile, or modify the App except as permitted by law; (b) resell, sublicense, or redistribute the App; (c) use the App to violate any law or third-party right.

4Customer Responsibilities

The App reassigns Salesforce record and content ownership across Customer's org. Customer is solely responsible for: (a) configuring the Restricted Objects list and selecting appropriate source and target users; (b) reviewing Dry Run results before performing a Full Run; (c) maintaining backups of its Salesforce data. Ownership changes performed by the App may be irreversible.

5Data

The App runs entirely within Customer's Salesforce org and does not transmit Customer data to Provider or any third party. Customer's use of Salesforce remains governed by Customer's agreement with Salesforce.

6Disclaimer of Warranties

THE APP IS PROVIDED FREE OF CHARGE, “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Provider does not warrant that the App will be error-free or uninterrupted.

7Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND BECAUSE THE APP IS PROVIDED FREE OF CHARGE, PROVIDER SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR BUSINESS, ARISING FROM USE OF THE APP. PROVIDER'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED USD $50.

8Support and Updates

Provider may, but is not obligated to, provide support, updates, or new versions. Support is provided on a best-efforts basis at support@britesolve.com.

9Term and Termination

These Terms remain in effect while the App is installed. Provider may terminate the license upon Customer's material breach. Upon termination, Customer shall uninstall the App.

10Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws principles. The state and federal courts located in California shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.

11Contact

BriteSolve — support@britesolve.com